Terms of Use


Processing or Storing of Data

Processing takes place in the applications of this Service as described in the Data privacy Statement.

In each processing, the responsible party (Controller) must ensure that the principles governing the processing of personal data are complied with Article 5 (2) in conjunction with (1) GDPR.

For Lufthansa Systems as responsible for selected data as well as for Usage of the Services shall always be guided by compliance with the principles of the GDPR.

Lawfulness- what is the legal basis of the processing?

Without legal basis - no processing (for permits see Art. 6 (1) GDPR).

Processing in good faith (fairness) & transparency

The data will be processed in good faith. We are committed to ensuring fair and transparent processing.

Purpose limitation

The purposes of the processing are defined and documented in our Data Privacy Statement.

Data minimization

The principle of data minimization should be respected, i.e. only the information necessary for the purpose of the processing should be indicated for each function or page. Input fields with additional, unnecessary information should be avoided.


The data is correct and we deleted/corrected the incorrect data immediately. For more information please see our Data Privacy Statement.

Storage limitation

Data is stored only for as long as necessary for the required purposes. For more information, please see our Data Privacy Statement.

Integrity and confidentiality

About integrity and confidentiality, see on section personal data of our Data Privacy Statement.

Personal data

Concerning the input of personal data in the Service, a guidance was created based on the type of data and their classification; further information can be found in the black/white list:


Special categories of personal data in the meaning of Art 9 GDPR may have a high or very high level of protection, see also the classification of the data in the list as linked above). Anyhow, this shall be valid for other sensitive, confidential data. The processing of these data in the Service should be avoided if possible; if this is indispensable - according to one's own assessment.

Content with mentioning / depicting / presenting persons or their personal data should be avoided if possible (for example, in comments, other content - textual / pictorial, imported emails, etc.)

Free text fields should not contain any personal data.

Changes to our Terms of Use

We may change this Terms of Use from time to time. We will post any Terms of Use changes on this page and, if the changes are significant, we will provide a more prominent notice. We will also keep prior versions of this Terms of Use in an archive for your review. We encourage you to review our Terms of Use whenever you use the services.